Whilst we keep our team busy with planned works, we are always on hand and ready to assist with any urgent call outs.
A power shortage is inconvenient to say the least, but when you have a busy essential service factory to run, the consequences can be very costly.
Our customer contacted us late on Friday afternoon after a heavy rainstorm, they explained that a distribution board had tripped out. They suspected it had suffered some water damage but needed our expertise to diagnose the fault and rectify it.
When we got to site, the board was indeed water damaged, but the site had also lost a phase from the substation.
After replacing the MCCB, we got the phase back, and then we started to strip the distribution board down.
Our team worked though the weekend to repair the water damaged board so that the factory minimised their downtime and were able to safely resume their essential works on Monday morning. Our customer was very happy that our team were able to attend quickly and resolve the issues efficiently and safely, whilst also ensuring that the new installation is more watertight than the previous one.Posted on 18th March 2021