We’re delighted to announce that NLT has been awarded ISO 9001:2015 certification following a stringent testing and auditing process.
Despite the challenges of working virtually, with the team operating separately from their homes due to the Coronavirus lockdown, NLT passed the final audit stage in July and were issued with the official seal of approval.
The process has taken several months, with Managing Director Zoe Wheeler gathering evidence of the comprehensive quality procedures followed by NLT when working on client projects.
Zoe said: “The key to any successful business is strong quality control. If you want your operation to thrive, your consumer base must be confident that the goods or services you offer meet or exceed expected standards.
“We knew we were meeting the criteria required under the ISO 9001 framework, but having a certificate proving this demonstrates our commitment to our customers. It offers them the assurance that we’re working to the highest professional level.”
Internationally recognised standard
ISO 9001:2015 is defined as the internationally recognised standard for quality management in a business. It is a quick and easy way for potential consumers to see if your company has put the time and effort into making sure your product or service is the best it can possibly be.
It tests a business against a set of principles that ensure a common-sense approach to providing a high-quality service with customer satisfaction at its heart.
It is the most widely used quality management standard in the world, with over one million certificates issued to organisations in 178 countries.
NLT passed with flying colours, with the accrediting body finding no major or minor non-conformities, and no suggestions for improvement.
Zoe added: “We’re thrilled at the outcome.
“It will also open up further opportunities for NLT to tender for large-scale projects where this accreditation is a requirement.”
NLT Electrical are experts in installing and maintaining wired-tech solutions to help make your premises safer, more cost-effective and easier to manage. For more information on any of our services, please contact our team on 01827 767100.Posted on 19th August 2020